Online Safety Support

When children and young people experience problems online, it can feel worrying and difficult to know how to respond. Find support to navigate online bullying and harmful behaviour across social media, gaming, messaging, and other online spaces.




Online Safety Guidance for parents, carers and professionals


Cyberbullying. Practical advice and resources for parents, carers and professionals on preventing, identifying, and responding to cyberbullying, including how to get help and report concerns.

Online Safety: How to get started. Practical information from trusted places to help you feel more confident about how to protect your child online.

Online Safety Act. The Online Safety Act is a set of laws and duties that online platforms must follow, being implemented and enforced by Ofcom, the media regulator, to make the internet safer for people in the UK, especially children.

Online Safety Toolkit. Designed to help families navigate online safety, talk to children about their digital lives, and set healthy boundaries.

Parental Control Guides. Parental controls, app blockers, and device settings can let you set boundaries to avoid harmful content and create safer digital spaces for children and young people.

Sharenting. Guidance on how sharing children’s photos and personal information online can affect their privacy and digital footprint, and how parents and carers can make informed decisions about online sharing.

Online safety guidedance


Is anyone you know struggling with something that happened online? Visit our Mental Health Support page for help and advice.

Mental Health Hub Mental Health Emergency


Life Online in Harrow

The HAY Harrow 2025 Report gathers the views of almost 8,000 young people (ages 9‑18) in Harrow about their health, well-being, and online experiences.

Digital engagement is a major part of everyday life — from gaming and social media to messaging and online learning. While most young people’s online use is unproblematic, some groups experience excessive use, online exploitation, and exposure to harmful content.

Technology can bring entertainment, connection, and learning, but the HAY Harrow data also highlights risks around digital wellbeing, online safety, and mental health.

Read the report
have daily or frequent online contact with people they have never met in real life
of KS3 students say their phone/tablet sometimes wakes them up at night
have received images or messages that made them feel uncomfortable or upset


Online Safety Support