Age range: Reception - 12 | Price: Free | Activity by: Family Action (SENDIAS Service in Harrow)
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About Project

Family Action’s Harrow SENDIASS (SEND Information, Advice and Support Service) offers free, confidential, accurate and impartial advice and support to families living in Harrow with a child up to the age of 25 who has special educational needs or a disability (SEND).

We provide easily accessible information, advice and support to children and young people up to the age of 25 with SEND. We also work with parents and carers to raise awareness of their rights and help families make an informed decision about matters relating to SEND, including issues relating to health and social care. We support families develop and maintain good relationships with schools, colleges, the local authority and other professionals in order to secure the best outcomes for the person with SEND.

Our aims

  • To ensure parents and young people understand everything and can fully participate in the EHCP process by explaining how the EHCP assessment process works.
  • To promote positive outcomes between parents/carers, schools, colleges and Local Authority agencies.
  • To ensure the views, needs and wishes of parents/carers, children and young people are included in the EHCP assessment.

We will support you on an impartial basis, which means that: we do not favour one side over another; we treat all parties involved respectfully and fairly; we do not have a stake in the outcome; and we are not involved in the Council’s decision-making process.

What we do

  • Individual appointments for parents/carers or young people at our office or in a School Setting, an Early Years Centre/ College or Youth Centre (for young people with SEND).
  • Support for families via our telephone helpline, email, 1:1 meetings, school and college meetings and annual reviews. We would always aim to respond to enquiries at the first possibility (and up to 48 hr).
  • Information and guidance on how to apply for statutory assessment, that includes relevant documents and evidence to be submitted.
  • Information and advice on SEND support in early years provision, mainstream schools and post-16 institutions.
  • Facilitate communication between families and schools/professionals and support in resolving disputes;
  • Guidance on local provision in mainstream, resourced mainstream and special schools.
  • Early disagreement resolution, including help with mediation and preparation for first-tier SEND Tribunal;
  • Support and assistance to draft letters and any other supporting paperwork.
  • Review EHC plans with parents/carers to ensure that objectives and outcomes of the special education provision meet the child/young person’s needs.
  • Advice and support through the process of transition from one school to another, including exclusion and complaints on matters related to SEN and Disability.
  • Access to clear information to parents/carers and young people about access to the Local Authority’s ‘Local Offer’, how it is used and its availability; Information on other organisations, groups or specialist services locally or nationally if further support is required.
  • Support families in special circumstances to apply for transport for their children with disabilities.
  • Sessions, talks and workshops for parents/carers and young people to understand relevant SEND procedures and legislation.
  • Information to Young people about apprenticeships and supported internships.

Project availability


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In-person Support In-person Support
Target Young People
Cost Free
backpack-58 School year: Reception - 12
Available from - to 24/09/2022-27/03/2024
SEND Specialist
We are a specialist organisation delivering programmes tailored to children with Special Educational Needs & Disabilities and we have capacity to offer extensive 1:1 support. Contact us to discuss how we can support your child.

Any questions about the project?
Call 020 8428 6487 or email us at email hidden; JavaScript is required

Family Action (SENDIAS Service in Harrow)

Family Action (SENDIAS Service in Harrow)

Contact details:
tel: 020 8428 6487
web: https://www.family-action.org.uk/
34 Wharf Road
London, N1 7GR

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