Make Every Contact Count (MECC) Training - Mental Health - photo

Make Every Contact Count (MECC) Training - Mental Health
Voluntary Action Harrow

Free Online


Project availability

from 28 June 2024 to 28 June 2024


The Making Every Contact Count (MECC) approach encourages everyone to use the opportunities arising during their routine interactions with people, residents, patients, clients, beneficiaries, and service users, to have conversations about how they might make positive improvements to their health or wellbeing. You'll learn or enhance your existing knowledge on:

  • how to have positive discussions on health and wellbeing
  • the skills needed to convey health messages, disseminate consistent health information, and what the key messages are
  • ways to spark conversations across communities
  • support services and directories are available.

Part Two - Mental health is a continuum which can change over time and in response to events:

  • Simply asking how someone is can be a powerful tool
  • Promote ‘Change talk’ to encourage solutions
  • The 5 ways to wellbeing include: to be active, take notice/ be mindful, keep learning, give to others, and to connect.
  • Awareness of the various organisations to signpost to

Who it’s aimed at? MECC is for anyone interacting with people to promote public health awareness.

Aim of the session: Make Every Contact Count (MECC) enables the delivery of consistent and concise health and wellbeing information and encourages individuals to engage in conversations about their health at scale across organisations and populations.

The fundamental idea underpinning the MECC approach is simple. It recognises that staff across health and care, local authority and voluntary sectors have thousands of contacts every day with individuals and are ideally placed to support health and wellbeing.

MECC is intended for anyone who has contact with people to “Make Every Contact Count” and develop public health knowledge.


Voluntary Action Harrow

020 8861 5894 email hidden; JavaScript is required
64 Pinner Road, Harrow, HA1 4HZ


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