Online Counselling Service - photo

Online Counselling Service
Kooth (XenZone)

Year 1 - 7 Free In-person School Offer


Project availability

from 1 October 2019 to 1 October 2024


Kooth is a free online counselling and emotional wellbeing platform for children and young people, provided by XenZone. It is provided free at the point of use for young people living in Harrow and Schools can have students access it during school or after school for free.

Online counselling has the potential to revolutionise the way in which we provide support to children and young people. It opens up access out of traditional working hours and allows teenagers and young adults to contact counsellors from their own home. Online forums and advice also empower young people by helping them to learn more about the problems they are facing and facilitating the sharing of experiences with others going through the same difficulties.

Testimonies by Young People

"I think I said this last time but last summer it felt like what you’ve done had saved my life it got that bad for me. The state of mind I was in could have gone one way or another"

"For years I’ve felt unable to do anything with my life. Now, I want to live it. I wouldn’t be able to do that without the help of yourself and this service. You kept me alive and safe when others couldn’t"

"Thank you for last night. You really helped me out of a tough and dangerous time and situation. It is much appreciated, thank you for being the only one to listen"

"Also I would like to thank the Kooth team for creating a safe place for people like me to come to this place maybe after school or during the day to express their feelings, give advice or vent about their day or problems to try and get solutions. So thank you!"

Opening Hours:

  • Online self-help materials and tools: 24/7
  • Live chat with counsellors: Weekdays (12pm-10pm) and Weekends (6pm-10pm)

Please come to our website for this service at

SEND friendly

We have some training or experience of Special Educational Needs & Disabilities and are able to accommodate children with low-level needs, we do not offer 1:1. Contact us to discuss how we can support your child.


Kooth (XenZone)

0203 984 9337 email hidden; JavaScript is required
25 City Road, London, EC1Y



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