Online Counselling Service

Kooth (XenZone)

Where

When

The activity runs from 1 October 2019 to 1 October 2024. The Young Harrow Foundation does not manage bookings for this activity and is not responsible for the delivery of the project. If you have any questions, please contact the organisation directly.

What

Kooth is a free online counselling and emotional wellbeing platform for children and young people, provided by XenZone. It is provided free at the point of use for young people living in Harrow.

Online counselling has the potential to revolutionise the way in which we provide support to children and young people. It opens up access out of traditional working hours and allows teenagers and young adults to contact counsellors from their own home. Online forums and advice also empower young people by helping them to learn more about the problems they are facing and facilitating the sharing of experiences with others going through the same difficulties.

Kooth is:

• Safe, confidential, anonymous
• Free at the point of need
• Available through a smartphone, tablet or computer with a good internet connection

Features:

• Confidential, 1-2-1 instant messaging with Kooth’s team of qualified counsellors.
• Open 7 days per week, 365 days a year, from noon until 10pm weekdays and from 6pm until 10pm on Saturday and Sundays.
• Young people can access this service anonymously by signing onto the Kooth site.
• Kooth Magazine (a hub full of creative pieces and personal experiences for peer to peer support)
• Kooth discussion forums to facilitate peer-led support and self-help articles (many written by service users).
• Counsellors, therapists and support workers provide guided, outcome-focused help for each individual.

Testimonies by Young People:

"I think I said this last time but last summer it felt like what you’ve done had saved my life it got that bad for me. The state of mind I was in could have gone one way or another"

"For years I’ve felt unable to do anything with my life. Now, I want to live it. I wouldn’t be able to do that without the help of yourself and this service. You kept me alive and safe when others couldn’t"

"Thank you for last night. You really helped me out of a tough and dangerous time and situation. It is much appreciated, thank you for being the only one to listen"

"Also I would like to thank the Kooth team for creating a safe place for people like me to come to this place maybe after school or during the day to express their feelings, give advice or vent about their day or problems to try and get solutions. So thank you!"

Kooth has no referrals or waiting lists. Opening Hours:

• Online self-help materials and tools: 24/7
• Live chat with counsellors: Weekdays (12pm-10pm) and Weekends (6pm-10pm)
• Please come to our website for this service at https://www.kooth.com