Online Counselling Service
Organiser: Kooth (XenZone)

Online Activity 11 - 25 Free

Online Counselling Service - photo

When

Activity runs weekly
Mo
12:00-22:00
Tu
12:00-22:00
We
12:00-22:00
Th
12:00-22:00
Fr
12:00-22:00
Sa
18:00-22:00
Su
18:00-22:00
Monday
12:00-22:00
Tuesday
12:00-22:00
Wednesday
12:00-22:00
Thursday
12:00-22:00
Friday
12:00-22:00
Saturday
18:00-22:00
Sunday
18:00-22:00
School Term
School Holidays
Bank Holidays

The activity runs from 1 January 2026 to 1 January 2030.

The Young Harrow Foundation does not manage bookings for this activity and is not responsible for the delivery of the project.


What

Kooth is a free, safe and anonymous online counselling and emotional wellbeing service for children and young peoplle. It offers flexible support outside of traditional hours, making it easier for young people to get help when they need it, from the comfort of their own home

What’s available

  • 1-to-1 instant messaging with qualified counsellors
  • Open 7 days a week, 365 days a year
    • Weekdays: 12pm – 10pm
    • Weekends: 6pm – 10pm
  • No referrals or waiting lists – sign up and start straight away
  • 24/7 self-help tools and resources
  • Discussion forums for peer support
  • Kooth Magazine – creative content and real experiences shared by young people

Counsellors, therapists and support workers provide guided, outcome-focused support tailored to each individual.

Accessing the service

  • Online self-help materials and tools: available 24/7
  • Live chat with counsellors:
    • Weekdays: 12pm – 10pm
    • Weekends: 6pm – 10pm

What young people say

"I think I said this last time but last summer it felt like what you’ve done had saved my life it got that bad for me. The state of mind I was in could have gone one way or another"

"For years I’ve felt unable to do anything with my life. Now, I want to live it. I wouldn’t be able to do that without the help of yourself and this service. You kept me alive and safe when others couldn’t"

"Thank you for last night. You really helped me out of a tough and dangerous time and situation. It is much appreciated, thank you for being the only one to listen"

"Also I would like to thank the Kooth team for creating a safe place for people like me to come to this place maybe after school or during the day to express their feelings, give advice or vent about their day or problems to try and get solutions. So thank you!"


Organiser

Kooth (XenZone)

0203 984 9337 https://www.kooth.com/ email hidden; JavaScript is required
25 City Road, London, EC1Y 1AA

In Cooperation with:

A partnership between: Family Action (SENDIAS Service in Harrow), Central and North West London (CNWL), Fresh Arts, Khulisa, Harrow Carers, Mind in Harrow, The Josh Hanson Charitable Trust, Sweet Science Foundation.


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